OUTLOOK INTRODUCTION - Stage 1 Course

Overview

This course is designed for new users of Outlook, or for those who are self taught this course will bridge knowledge gaps.

Prior Knowledge Requirements

No previous experience of Outlook is required to attend this course but a basic knowledge of Windows, keyboard and mouse skills are necessary.

The course covers the following areas:

Getting to know Microsoft Outlook

• What is Microsoft Outlook?
• The Outlook Window
• Navigating in Outlook
• The Preview Pane
• Getting Help

Basic Mail Features

• Composing Messages
• Handling Messages
• Receiving Messages
• Reading Messages
• Replying to a Message
• Closing a Message
• Saving a Draft Message
• Deleting Messages

Special Mail Features

• Word as the Email Editor
• The Personal Address Book
• Editing the Personal Address Book
• Composing Messages using Address Book
• Creating AutoSignatures
• Using SpellChecker

Organising Mail

• Deleting Messages
• Sorting and Finding Messages
• Quick Find
• Advanced Find
• Mailbox Cleanup
• Out of Office Assistant
• Categories
• Setting Filters
• Saving Email Messages
• Creating Folders

Working with Messages

• Setting Importance and Sensitivity
• Read Receipts and Delivery Receipts
• Have replies sent to another
• Expires after, do not deliver before
• Flagging Messages for follow up

Using the Calendar

• Entering Appointments
• Appointment colouring
• Viewing and Navigation
• Adding Items to Appointments (Email Messages, Tasks etc.)
• Customizing Calendar View
• Recurring Appointments
• Entering Events
• Adding Holidays
• Scheduling Meetings
• Printing the Calendar
• Reminders Window

Tasks and Notes

• Entering Tasks
• Recurring Tasks
• Delegating Tasks to others
• Sending Status Reports
• Entering and Editing Notes
• Re-colouring Notes
• Sending Notes to others